All of our apparel and gifts are custom printed at the time of purchase. Because each item is made specifically for you, we do not accept returns or exchanges for sizing, color preference, or buyer’s remorse. Please double‑check your size and color selection before placing your order. (A sizing guide is attached with each Tee Shirt to ensure proper fit, please do not assume each Tee Shirt fits the same, please follow sizing guide provided)
Damaged--Misprinted--Defective Items
If your item arrives damaged, misprinted, or defective, we will replace it at no cost. You do not need to return the item.
To request a replacement:
please email us at createdwithhonorbymoore @gmail.com with:
- Your order number
- A clear photo of the issue
- A brief description of the problem
After receiving your photos & documentation, we will process the issue and arrange for a replacement to be shipped directly to you.
Wrong Item Received
If you receive the wrong item (incorrect size, color, or design), please contact us within 7 days of delivery with a photo of what you received. We will replace it free of charge.
Lost or Stolen Packages
If your package is marked as delivered but you cannot locate it, please check with neighbors or your local post office. If the package is lost in transit (never delivered), we will work with you to send a replacement.
Cancellations
Orders cannot be cancelled after final purchase.
Custom Design Orders
Custom designs are final sale. If a custom item arrives damaged or misprinted, it will be replaced at no cost — no return required.
How We Handle Issues
Created With Honor by Moore is a Woman Veteran‑owned small business, and we take pride in providing friendly, personal support. If something goes wrong, we will make it right.